Bank of America Introduces Clarity Commitment™ for Home Equity Products

Simple One-Page Summary of Key Loan Terms Allows Borrowers to Review Their Loan Details in Plain Language

CALABASAS, Calif. – Bank of America announced today that its popular Clarity Commitment™ home loan summary – a consumer-friendly document hailed as a lending industry model – is now available for home equity lines of credit and home equity loans.

The Clarity Commitment is a tangible demonstration of the Bank of America Home Loans brand promise to lend responsibly and help customers become successful homeowners. A simple one-page summary of key loan terms, this document lets borrowers review their loan details in plain language so they are confident they have chosen a loan that is right for them.
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Bank of America Activates 125,000 Home Affordable Trial Modifications

Company Continues Momentum in Comprehensive Effort to Help Struggling Homeowners

CALABASAS, Calif. – Bank of America announced today it has surpassed its previously stated target of helping at least 125,000 financially distressed homeowners begin trial modifications through the federal government’s Home Affordable Modification Program (HAMP) by November 1.

Bank of America has initiated nearly one in five HAMP trial modifications industrywide since the company began participating in the program in April. Since beginning its HAMP outreach efforts, the bank’s homeownership retention division has contacted nearly 600,000 potentially eligible homeowners to ascertain their interest in HAMP and has extended more than 200,000 offers… Read more

Bank of America responds to changing credit card environment

In this rapidly changing environment, Bank of America continually evaluates its credit card offers in order to best meet customer needs and to reflect the overall value of the product.  We recently notified less than .5% of our consumer credit card portfolio that we would begin assessing an annual fee on their account. Customers who are affected by this change have received written notification. … Read more

Bank of America Limits Overdraft Fees, Offers Customers ‘Opt Out’

CHARLOTTE, N.C., Sept. 22 /PRNewswire– Bank of America today announced several changes to its checking account options and services that will help customers avoid excessive overdraft fees and better manage their finances.

“We want customers to have clarity and simplicity in everything they do with us,” said Brian T. Moynihan, president, Bank of America Consumer & Small Business Banking. “We started with the Clarity Commitment™ in Home Loans. Last week, we announced a simplified credit card offering that includes an easy-to-understand Basic credit card. Today, we are announcing changes to the way customers can manage their day-to-day finances that will help those who need it most right now.” Read more

Resources to Help Customers Manage Their Finances

Bank of America provides customers with tools and resources to help them manage their finances through www.bankofamerica.com/learn and www.bankofamerica.com/factsaboutfees.